dbaDIRECT, the leader in the emerging field of remote dba management, today announced dbaDIRECT ONguard, its industry-proven process and global seal of excellence which signifies that business-critical databases are being proactively monitored and managed 24 X 365 for optimum availability and performance. dbaDIRECT’s customers and partners will be able to display the dbaDIRECT ONguard logo on their Web site and marketing materials to demonstrate commitment to service excellence.
The dbaDIRECT ONguard process blends automated procedures, operational intelligence, technical expertise and proven technology as the infrastructure for dbaDIRECT’s remote database management services. dbaDIRECT uses this process to provide a predictive and deep approach to systems management and delivers full dba services that go beyond the typical high-level “monitoring and reporting” approach. By also performing database restoration, recovery, maintenance and proactive tuning, dbaDIRECT offers a comprehensive, practical solution that results in technology reliability, improved operational intelligence, and higher staffing efficiency for customers.
“ONguard represents the culmination of years of DBA production support expertise combined with state-of-the-art monitoring tools and integrated processes,” said Mark Vorholt, chief technology officer of dbaDIRECT. “Simply put, with dbaDIRECT ‘ONguard,’ our clients are protected from poor database performance and availability.”
dbaDIRECT provides proactive dba monitoring, management, maintenance, and corrective actions via the Internet. The company’s unique business model combines the industry-proven dbaDIRECT ONguard process, a large team of senior database administrators (DBAs), and BMC Software’s PATROL® management and monitoring tools. At a time when IT professionals are difficult to find and retain, and impeccable system reliability is required, this integration provides staffing efficiency and gives clients peace of mind that their production databases are available 24 X 365.
About dbaDIRECT ONguard
dbaDIRECT ONguard represents dbaDIRECT’s industry-proven database management process and is the global symbol for database integrity and service excellence. dbaDIRECT ONguard blends automated procedures, operational intelligence, deep technical expertise, and proven technology as the infrastructure for dbaDIRECT’s remote database management services. The symbol signifies that business-critical databases are being proactively monitored and managed for optimal performance and availability 24 X 365 by dbaDIRECT.
